GEPF warns of fake letters with respect pension payments

The Government Employees Pension Fund (GEPF) has become aware of fraudulent letters being sent to GEPF members and pensioners, using fake GEPF letterheads by fraudsters trying to defraud members and pensioners off their pension’s monies. The individuals are sending letters to GEPF members and pensioners to request information relating to their pending pension payments. These […]

GEPF Chairperson Dondo Mogajane announces launch of Transformation Policy

Media Statement10 October 2023 Government Employees Pension Fund (GEPF) Chairperson Dondo Mogajane officially launched the GEPF’s Transformation Policy last week, marking a watershed move for economic transformation in South Africa. This policy, unveiled at the GEPF Annual Thought Leadership Conference 2023 in Cape Town, will throw the full weight of Africa’s largest pension fund behind […]

Reminder for multiple income earners to make their choices

Media Statement27 June 2023 In September 2022, some Government Employees Pension Fund (GEPF) pensioners were taxed at a higher tax rate following a directive from the South African Revenue Service (SARS) as informed by a provision for a revised rate of tax in the Income Tax Act. This provision was only applicable to pensioners with […]

No Early Access Pension Withdrawal For Gepf Members In 2023

There has been a video and a message being circulated claiming that GEPF members will be allowed to make partial withdrawals from their pension fund as of early 2023. Please note the contents of both the video and the messages are incorrect and misinformed. GEPF members are not allowed to make any early access withdrawals […]

Clarity on increased tax deductions on pension payments

MEDIA STATEMENT Date:04 October 2022 The Government Employees Pension Fund (GEPF) has noted the concern raised by some pensioners with respect to a reduction in their pension this month. As required by the Income Tax Act, the Government Pensions Administration Agency (GPAA) implemented a directive from the South African Revenue Service (SARS) that provided for […]

Breach Notification

NOTIFICATION OF SECURITY COMPROMISE AS PER SECTION 22 OF THE PROTECTION OF PERSONAL INFORMATION ACT, 4 OF 2013 ("POPIA")

The GEPF experienced a security breach and the compromise of personal information held on the GPAA systems and records between February and March 2024. Data subjects were notified of the security breach and potential compromise of personal information on 20 March 2024.

The GPAA immediately shut down all its systems and initiated its Cyber Incident and Response Plan to mitigate the damage at the time of the security compromise. As a result, the compromise of personal information was isolated and curtailed. The GPAA initiated an investigation into the cause and extent of the security breach and committed to providing updates/outcomes of the investigation as soon as practically possible.

Although the investigation is still ongoing, the assessment recently revealed a compromise of personal information of a number of data subjects. The extent of the compromise of personal information is still being investigated and will be communicated on the conclusion of the investigation.

The GPAA has put various additional control measures in place to strengthen the security safeguards on its systems since the incident. The GPAA is working with security agencies to strengthen control measures and avoid future reoccurrences.

The GEPF and GPAA recognises the importance of safeguarding personal information and is working actively to prevent any recurrence of security compromises on the GEPF and GPAA systems.

We apologise for any inconvenience caused and assure you that every reasonable step has been taken to ensure that all GPAA systems and platforms are safe and protected from unauthorised and unlawful access.

The security compromise was reported to the relevant authorities, entities and regulators for further investigations, support and transparency.

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