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Contact Details

If you would like to speak with a GEPF representative in your area, you are free to contact the offices listed below:

Phone

Toll free number: 08 00 117 669

Fax

012 326 2507

Email Address

enquiries@gepf.co.za

Postal Address

GEPF Private Bag X63, Pretoria, 0001

If you would like to speak with a GEPF representative in your area, you are free to contact the offices listed below:

Branch Manager:

Sisi Mpye

Email address:

Gautengenquiries@gpaa.gov.za

Contact Number:

0800 117 669

Location Of GEPF Offices

GPAA Head Office


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Contact Person:

Sisi Mpye

Email address:

gauteng.enquiries@gpaa.gov.za

Address:

34 Hamilton Street, Arcadia, Pretoria, Gauteng

Contact Person:

Sisi Mpye

Email address:

gauteng.enquiries@gpaa.gov.za

Address:

Building 2A, Trevenna Campus, Cnr Meintjies & Francis Baard Streets, Sunnyside, Pretoria, Gauteng

Contact Person:

Ephraim Kekana

Email address:

gauteng.enquiries@gpaa.gov.za

Address:

78 Marshall Street, Marshalltown, Johannesburg, Gauteng

Contact Person:

Yolanda Mantshimuli

Email address:

Limpopo.Enquiries@gpaa.gov.za

Address:

87(a) Bok Street, Polokwane, Limpopo

Contact Person:

Yolanda Mantshimuli

Email address:

Limpopo.Enquiries@gpaa.gov.za

Address:

2010 Complex, next to SABC, Thohoyandou, Limpopo

Contact Person:

Mavela Mamba

Email address:

Mpumalanga.Enquiries@gpaa.gov.za

Address:

28 Samora Machel Drive, Nelspruit, Mpumalanga

Contact Person:

Brenda Mogotsi

Email address:

NorthWest.Enquiries@gpaa.gov.za

Address:

Ditiro House, Ground Floor Corner Motsatsi and Monareng Streets Unit 1, Tlhabane (opposite Tlhabane Square Mall)

Contact Person:

Brenda Mogotsi

Email address:

NorthWest.Enquiries@gpaa.gov.za

Address:

Entrance 4/17, Mega City, Mafikeng, North West

Contact Person:

Dumusani Fanele

Email address:

Northerncape.enquiries@gpaa.gov.za

Address:

11 New Main Street, Kimberly, Northern Cape, 8300

Contact Person:

Luka Monye

Email address:

freestate.enquiries@gpaa.gov.za

Address:

Mimosa Mall, Upper Level, Entrance 5 131 Kellner Street, Brandwag, Bloemfontein

Contact Person:

Luka Monye

Email address:

freestate.enquiries@gpaa.gov.za

Address:

Mandela Park Shopping Centre, 712 Public Road, Phuthaditjhaba, Qwa-Qwa, Free State

Contact Person:

Thelma Bestbier

Email address:

kznenquiries@gpaa.gov.za

Address:

3rd Floor, 262 Langalibalele Street, Pietermaritzburg, Kwazulu-Natal

Contact Person:

Thelma Bestbier

Email address:

kznenquiries@gpaa.gov.za

Address:

12th Floor, Salmon Grove Chambers, 407 Anton Lembede Street Durban, Kwazulu Natal, 4000

Contact Person:

Nomonde Mamba

Email address:

ECPEnquiries@gpaa.gov.za

Address:

Ground Floor, Manpower Building, Madeira Plaza, Cnr Madeira & Elliot Streets, Mthatha, Eastern Cape

Contact Person:

Nomonde Mamba

Email address:

ECPEnquiries@gpaa.gov.za

Address:

Global Life Office Centre, Circular Drive, Koli Close, Bisho, Eastern Cape

Contact Person:

Nomonde Mamba

Email address:

ECPEnquiries@gpaa.gov.za

Address:

66 Ring Road, Fairview Office Park, 1st Floor, Regus Building, Greenacres, Gqeberha, 6000

Contact Person:

Mario Johns

Email address:

WesternCape.Enquiries@gpaa.gov.za

Address:

Buitengracht Centre, 4th Floor, 125 Buitengracht Street, Cape Town, Western Cape

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Breach Notification

NOTIFICATION OF SECURITY COMPROMISE AS PER SECTION 22 OF THE PROTECTION OF PERSONAL INFORMATION ACT, 4 OF 2013 ("POPIA")

The GEPF experienced a security breach and the compromise of personal information held on the GPAA systems and records between February and March 2024. Data subjects were notified of the security breach and potential compromise of personal information on 20 March 2024.

The GPAA immediately shut down all its systems and initiated its Cyber Incident and Response Plan to mitigate the damage at the time of the security compromise. As a result, the compromise of personal information was isolated and curtailed. The GPAA initiated an investigation into the cause and extent of the security breach and committed to providing updates/outcomes of the investigation as soon as practically possible.

Although the investigation is still ongoing, the assessment recently revealed a compromise of personal information of a number of data subjects. The extent of the compromise of personal information is still being investigated and will be communicated on the conclusion of the investigation.

The GPAA has put various additional control measures in place to strengthen the security safeguards on its systems since the incident. The GPAA is working with security agencies to strengthen control measures and avoid future reoccurrences.

The GEPF and GPAA recognises the importance of safeguarding personal information and is working actively to prevent any recurrence of security compromises on the GEPF and GPAA systems.

We apologise for any inconvenience caused and assure you that every reasonable step has been taken to ensure that all GPAA systems and platforms are safe and protected from unauthorised and unlawful access.

The security compromise was reported to the relevant authorities, entities and regulators for further investigations, support and transparency.

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