Fraud line

More than R1 trillion accumulated
funds and reserves.

Blow the whistle on Fraud GEPF has decided to act pro-actively in addressing unethical behaviour, theft, fraud or related activity and has thus joined forces with Nkonki to fight such practices. The GEPF Hotline, operated by Nkonki, has been established with the aim to enhance honest work ethic and simultaneously provides employees with a mechanism to bring any unethical business practices to the attention of management. The hotline operates 24 hours a day, 365 days a year. The hotline number is toll free if you call from a Telkom phone (including public phones) within South Africa Calls made from cellular telephones will be charged at standard service provider rate. Calls made from outside South Africa will be charged at the applicable international call rates. It is as simple as dialling 0800 203 900 NB: You do not have to reveal your name or any details. It is important to remember though that in some cases (for example where you are personally affected) you may be encouraged to provide your personal details.

Please follow the steps below to contact the GEPF fraud line: Dial 0800 203 900(free of charge) You may remain anonymous. Provide full details in respect of the fraudulent, corrupt or unethical practice to the call operator. Such details may include: Who, What, How, Where, When and the Value involved. You will be given a reference number. Keep this confidential as you will need this number if you make a follow up call (call at a later date to add additional information to the original report) or request feedback (call at a later date to request feedback on the original call). DO THE RIGHT THING. Remember: Good Ethics Prevents Fraud

Fraud Helpline - 0800 203 900

Breach Notification

NOTIFICATION OF SECURITY COMPROMISE AS PER SECTION 22 OF THE PROTECTION OF PERSONAL INFORMATION ACT, 4 OF 2013 ("POPIA")

The GEPF experienced a security breach and the compromise of personal information held on the GPAA systems and records between February and March 2024. Data subjects were notified of the security breach and potential compromise of personal information on 20 March 2024.

The GPAA immediately shut down all its systems and initiated its Cyber Incident and Response Plan to mitigate the damage at the time of the security compromise. As a result, the compromise of personal information was isolated and curtailed. The GPAA initiated an investigation into the cause and extent of the security breach and committed to providing updates/outcomes of the investigation as soon as practically possible.

Although the investigation is still ongoing, the assessment recently revealed a compromise of personal information of a number of data subjects. The extent of the compromise of personal information is still being investigated and will be communicated on the conclusion of the investigation.

The GPAA has put various additional control measures in place to strengthen the security safeguards on its systems since the incident. The GPAA is working with security agencies to strengthen control measures and avoid future reoccurrences.

The GEPF and GPAA recognises the importance of safeguarding personal information and is working actively to prevent any recurrence of security compromises on the GEPF and GPAA systems.

We apologise for any inconvenience caused and assure you that every reasonable step has been taken to ensure that all GPAA systems and platforms are safe and protected from unauthorised and unlawful access.

The security compromise was reported to the relevant authorities, entities and regulators for further investigations, support and transparency.

Gepf Logo